How to fix Office // “Activation” or “Unlicensed Product”

You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Raju S Das. Hi, You may follow the steps mentioned below and check if it helps: Method: 1 Make sure the system service “Office Software Protection Platform Service” is automatic and started. Under General tab, Startup type, Automatically 4. Click Apply and OK. Thank you. How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site. In reply to Raju S Das’s post on May 20, Thank you for your response, but I’ve tried all three methods and I’m still getting the same error message when I open any programs.

Is there anything else I can try? In reply to S. Ro’s post on May 20, Hi, Check if Office application is running in compatibility mode: Right click on Winword, Properties, Compatibility, uncheck all the boxes To access Winword. In reply to Raju S Das’s post on May 27, Hi, I have tried these steps, but still no luck. The only box that needed unchecking was word, none of the others had any boxes checked.

I found the programs in the 64bit file, even though I’m sure when I downloaded office, I installed the 32bit version because I remember having trouble with the 64bit installation. Would the different folders make any difference? Ro’s post on May 30, In reply to Raju S Das’s post on June 6, I’ve tried this aswell.? The latest versions of Microsoft Office Office and Office , Office all need activating by logging into an Office account.

These problems can occur in any or all of the Office products such as Word , Excel , Access , Powerpoint , Publisher , OneNote , Outlook , Infopath or Lync ; by displaying one of the following messages or similar. In Windows Right-click the Start button lower-left corner , and select Control Panel pop-up menu. If you have a standalone application such as Word or Excel, search for the application name.

You can select Quick Repair which runs faster but only detects and then replaces corrupted files. Online Repair does an uninstall and complete repair but takes longer. If not, keep reading! If Office was working fine and all of a sudden started having this problem, you can always try a system restore.

You can get to system restore by click on Start and typing in system restore. You can also read more about how to use it here:. If you are running Office , then Office SP1 added a new service called Office Software Protection Platform, which will sometime require you to reactivate Office. Type in services. Note that in order to see the ProgramData folder, you need to open Explorer and click on the Organize button and click on Folder and Search options.

Click on the View tab and then make sure to click the Show hidden files and folders radio button. Now restart the computer and open any Office program. Again open any Office program and you may have to type in the key one more time. However, the way you want to do this is by properly uninstalling using the Microsoft FixIT tool. Make sure to download the version that corresponds to what you have installed.

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Thank you. Did you uninstall and reinstall Office applications? Search the community and support articles Install, redeem, activate Microsoft and Office Search Community member.